FAQ
If you have a question not listed here,
Call 800-476-1143
We have an experienced staff ready to help you Monday through Friday 8:00 am – 4:30 pm.
Yes. We are able to get parts to nearly any ac unit, providing you have the model number of the unit.
Crain Supply accepts checks. We also accept major credit cards. Credit card payments incur a processing fee. Call us at 800-476-1143 Monday through Friday 8:00 am – 4:30 pm.
Yes. Your quote will contain the price of the product(s), any shipping charges and applicable sales tax. Quotes are valid for specific time frames and prices are not guaranteed beyond that date.
Shipping is usually the same day you order, if the item is in stock. Call us at 800-476-1143 Monday through Friday 8:00 am - 4:30 pm.
Delivery is generally 2-5 days, depending on the location. For specific delivery times, call us at 800-476-1143 Monday through Friday 8:00 am - 4:30 pm.
You can make changes or cancel your order any time prior to it being shipped. However custom orders cannot be cancelled, regardless of whether they have shipped or not. Call us at 800-476-1143 Monday through Friday 8:00 am - 4:30 pm.
All of the products that we sell have a manufacture warranty. Call us at 800-476-1143 Monday through Friday 8:00 am - 4:30 pm.
You will have to provide your tax exempt certificate when ordering. Call us at 800-476-1143 Monday through Friday 8:00 am - 4:30 pm.
You can call us directly at 800-476-1143. We have an experienced staff ready to help you.Monday through Friday 8:00 am - 4:30 pm.